الاسترجاع والاستبدال

Because these are food products, returns or exchanges are not accepted once items have been opened or used, except in cases where the wrong product was delivered or the item arrived with clear damage.

If you face any issue with your order, please contact us within the stated period after delivery, include your order number, and attach photos when possible so we can review the matter and take the appropriate action.

We always aim to handle eligible cases fairly and clearly while preserving both service quality and customer experience.